What Payments are accepted?
We Accept Visa, Master Card, Discover, and PayPal. We are NOT accepting checks or money orders at this time.
What company name will show on my credit card or bank statement?
The name Magic Wand will show on your credit card, bank or Paypal statement.
What shipping service do you use?
We use USPS First Class Parcel mail.
How long does shipping take?
We ship your order out within 24- 48 hrs of payment received. For USA shipments allow 2-5 business days for delivery. For Canadian orders, allow 5-7 business days. For all other International shipments please allow 5-10 business days for delivery.
How much is shipping?
- FREE SHIPPING when you order two or more Magic Wands!
- First Class Parcel within the United States
- ($4.20) - Delivered in 2-5 business days.
- International Shipping
- ($10) - Delivered in 5-10 business days.
- All packaging is discrete - plain padded envelopes with an address label, or in USPS shipping packaging.
My order should have been delivered by now. Where is it?
Please use the contact us page to submit your order info and our shipping department will email or call you with information relating to your order and shipping status.
What type of batteries do you use?
We only use the best brand name batteries. They are Rayovac AAA Alkaline batteries which last as long as, if not longer than Duracell and Energizer. Batteries come pre-installed.
How long will The Magic Wand last?
The Magic Wand is made out of sturdy aluminum and is built to last.
What is your return policy?
We offer a 100% no questions asked money back guarantee. Item must be returned unused in exact same condition as received within 7 business days.
I want to return an item. How do i do this?
Please use the contact us form and we will email you return instructions.
Do I have to be 18 years old to order from this site?
Yes. You must be at least 18 yrs or older to order from this website.
I keep trying to contact you guys but receive no response. Why are you not responding?
We respond to all emails within 1-24 hrs. Please check your spam/junk box, and verify that you submitted your correct email address.
Do you offer bulk/wholesale pricing?
Please use the contact us link and a sales rep will get back to you with wholesale information within 1-2 business days.